Privacy Policy - Sardel

Privacy Policy

Privacy Policy

RDA Kitchen LLC d/b/a Sardel (“Sardel”, “Company”, “we”, “our”, or “us”) sells high-quality cookware products (the “Products”), which are sold on our website (the “Site”), available at www.sardelkitchen.com. This Privacy Policy (the “Privacy Policy” or “Policy”) covers the Site and any services offered by Sardel, including the sale of our Products and associated services (together with any and all future online and offline offerings provided by or on behalf of Sardel, the “Services”).

This Privacy Policy describes the types of information, including personally identifiable information, we gather from people visiting our Site and from individual users interacting with the Services and/or buying our Products (“Personal Information”), and how we use, transfer, and secure such information.

This Privacy Policy applies to you (“you” or “your”) whenever you use our Products, visit our Site, interact with us, or otherwise access or use any of our Services. By accessing our Site or using any of the Services, you agree to be bound by this Privacy Policy. Each time you use our Site or our Services, the current version of this Privacy Policy will apply.

This Privacy Policy is governed by the laws of the United States. Please read this Privacy Policy carefully and make sure that you fully understand and agree to it. If you do not agree to the terms of this Privacy Policy, please do not use the Site or any of our Services.

I. Types of Information We Collect

We collect the following categories of Personal Information:

A. Information You Provide Directly to Us:

We may collect Personal Information that you provide to us, such as your first and last name, email address, mobile phone number, telephone number, address (shipping and/or billing), and other shipping or billing related information, as well as any other information you choose to provide when you use our Services, or otherwise communicate with us or contact us through our Site.

B. Information collected or generated automatically:

Cookies and Other Tracking Technologies. We use cookies to secure and improve our Services and improve your user experience. You can control cookies, typically through your browser settings, which will allow you to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Disabling cookies through your browser settings may impact your ability to interact with certain features of our Site. We may also use additional technologies to help track user activities and preferences.

When you visit or interact with our Site, or use our Services, we may collect or generate certain information about you, including through the use of “cookies” and other tracking technologies, such as your Internet protocol (IP) addresses, browser type, browser language, internet service provider (ISP), resource requested, date and time of resource request, and HTTP referring resource (if provided by the browser), operating system, and/or clickstream data. We aggregate this data, and may combine this data with other information we collect about you to better understand how visitors use our site, improving user experience, and to help manage, maintain, and report on use of our website.

Behavioral Advertising / Re-Targeting. We partner with third parties to display advertising on our Site and manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on our Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertisements. You will continue to receive generic advertisements.

Information From Other Sources. We may receive your Personal Information from other sources. For example, if you follow or engage with us on social media, we may receive your basic profile information from the platform operator. We may also receive your contact details (e.g., your name, contact details, preferences, and interests) through the use of tools and channels commonly used for connecting brands with individuals, such as Instagram and Facebook. Please see the privacy policy for the applicable social networking site to learn more about how these social networking sites share your personal information.

II. Information Uses

We use Personal Information for a variety of business purposes, including:

  • To provide and fulfill requests for our Products and/or Services
  • To process payment for Products or Services purchased
  • Send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance, and otherwise communicate with users of our site or customers
  • Measure interest in Sardel’s Products and/or Services
  • To develop and/or improve our Products and Services, including your user experience
  • To create aggregated statistical data, which we may use for a variety of different purposes, including research, internal analysis, analytics, and any other legally permissible purposes
  • Comply with applicable legal requirements
  • Prevent potentially prohibited or illegal activities
  • Enforce our Terms of Use

    III. Information Sharing

    Service Providers: We may transfer Personal Information to third parties, including third party service providers, for the purpose of providing the Services. The third-party service providers that we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us and/or to carry out work on our behalf relating to the Site.

    We use Shopify, Inc. as our e-commerce platform. This platform allows us to sell our Products online and simplify your user experience. When you access or place an order with Sardel through the Site, Shopify collects certain Personal Information from you. Please refer to Shopify’s Privacy Policy, available at https://www.shopify.com/legal/privacy. Shopify stores your information through its own data storage, databases, and the general Shopify application.

    Analytics: We may use third parties, such as analytic providers like Google Analytics, to analyze traffic to the Site and other ways users interact with the Site. We use the data we get from Google Analytics to improve our Site and our Services. How Google uses and collects information through Google Analytics is governed by the Google Analytics Terms of Service, available https://www.google.com/analytics/terms/us.html, and the Google Privacy Policy, available at https://policies.google.com/privacy. To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at http://tools.google.com/dlpage/gaoptout. You may find additional information about Google Analytics at https://policies.google.com/technologies/partner-sites.

    Legal Compliance: We may disclose or allow government and law enforcement officials access to your Personal Information, in response to a subpoena, search warrant or court order (or similar requirement), or in compliance with applicable laws and regulations. Such disclosure or access may occur if we believe in good faith that we are legally compelled to do so, or that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, fraud, or other wrongdoing. We may also elect to disclose your Personal Information when we believe it is necessary to protect the rights, property, safety of Sardel or other persons, or as otherwise required or permitted by law, including any contractual obligations of Sardel. In addition, we may disclose your Personal Information in connection with any merger, restructuring, reorganization, sale of the Company, assets, financing, or acquisition of all or a portion of our Company to another company.

    IV. Security of Personal Information

    We take reasonable precautions and follow industry best practices to make sure your Personal Information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, we cannot and do not guarantee the absolute protection and security of any Personal Information.

    The security of your use of your account relies on your protection of your user name and password. You must promptly notify us if you become aware that any information provided by or submitted to your account has been lost, stolen, or used without permission, or if you believe that unauthorized access to your account has occurred.

    V. Links to Other Websites

    The Site may contain links to other websites. Once you have used these links to leave our Site, you should note that we do not have any control over other websites. Therefore, we will not be responsible for the protection and privacy of any information you provide while visiting such other websites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.

    VI. Communications

    We may contact you with information regarding our Services and your use of them. Certain of these communications are integral to our ability to offer the Services, such as communications relating to billing issues, and so you will not be able to opt out of them.

    We may also contact you with promotional-related messages. If you no longer wish to receive these promotional communications, you may opt-out of receiving them by following the instructions included in each communication. 

    VII. Children’s Privacy

    We do not knowingly collect, maintain, or use Personal Information from children in connection with the features of our Site or Services. If we become aware that an individual under the age of 13 has provided personally identifiable information through our Site or Services, we will immediately remove the individual’s personally identifiable information from our files. If you learn that your child has provided us with Personal Information without your consent, you may alert us at hi@sardelkitchen.com.

    VIII. Not Intended For International Use

    The Site and our Services are intended for use within the United States. The laws governing the collection and use of information within the United States may be different from the laws of your country. If you decide to use our Site or Services, or share your Personal Information with us, you are agreeing to be governed by the laws of the United States, and you are explicitly accepting that your Personal Information may be transferred to, stored, and processed in the United States, where laws regarding processing of personal information may differ than the laws of other countries.

    IX. Changes to this Policy

    We reserve the right to modify this Privacy Policy at any time. We may update and amend this Privacy Policy from time to time by posting an amended version on our Site. Changes and clarifications will take effect immediately upon their posting on the website. Each time you use our Site or Services the current version of the Privacy Policy will apply.

    X. Terms of Use

    This Policy is expressly incorporated into our Terms of Use. Any dispute between you and us regarding the privacy of your Personal Information is subject to this Privacy Policy and our Terms of Use, including limitation on damages, resolution of disputes, and application of applicable law.

    XI. How to Contact Us

    If you would like to contact us with questions or comments regarding this Privacy Policy or our data collection and dissemination practices, please email us at hi@sardelkitchen.com.